My many thanks for both Matt and Shawn.
Matt came when the ac quit cooling, determined the problem, and fixed the ac to cool while a part was ordered. He is polite, sweet to the dogs who live here and efficient.
Shawn came today with the part to fix the ac. What a nice young man! He fixed the problem, cleaned up after himself and was gone in short order.
I do appreciate that the company has taken the time to invest- wisely, I might add- in these young folks as they start their careers! What an excellent way to build both loyalty and great customer service!
Kudos to you!
M. Turns
Very Polite – On Time
Great Job
personable and a fine representative of Home-Tech.
Thanks,
S. Grabiec
Service Late at Night
Your tech Shaun came in at 10:30 at night to fix our AC. Not only did he come in promptly but he did an excellent job and resolved the problem very quickly and restored the air conditioning. I highly commend him for coming that late at night and fixing it so promptly. Thank you.
